Frequently Asked Questions

Find answers about minimum orders, customization, artwork, samples, production lead times, bulk shipping and compliance documentation.

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MOQ varies by product type, size, material, printing and packaging requirements. Please share your product specifications and expected quantity, and we will confirm the applicable MOQ for your project.

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Yes. Existing cup samples featuring our standard designs can be provided free of charge, with courier costs paid by the buyer. Custom or counter samples require a sample fee, and shipping costs are charged separately. Applicable fees will be confirmed based on the product and sampling requirements.

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Lead time depends on the product category, order quantity, printing requirements, packaging format and production schedule. For urgent orders, please check with us in advance.

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Bulk orders are usually shipped by sea. Samples or urgent orders can be arranged by air or courier. Shipping method, destination port and trade terms will be confirmed based on each order.

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Yes. We support logo printing, private label packaging, retail-ready packaging and custom designs. Buyers can provide their own artwork or discuss packaging requirements with us.

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Vector files are preferred, such as AI, PDF, CDR or EPS. High-resolution image files are recommended for better printing quality.

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Yes. For customized products, we can provide a digital proof before mass production. Production will start after the artwork, color, specification and packaging details are confirmed.

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Yes. We can develop themed collections such as Christmas, Halloween, Easter, Birthday, Baby Shower, Wedding, Graduation, Soccer, American Football, Game Day and other holiday or cultural themes based on buyer requirements.

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Yes. For party and seasonal collections, matching paper cups, plates, bowls, napkins, table covers and related items can be developed as one complete collection for bulk sourcing and retail display.

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Please send us the product name, size, material, quantity, printing requirements, packaging requirements and destination port. The more details you provide, the more accurate the quotation will be.

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Yes. Our food-contact paper products are made with fluorine-free materials and do not contain added PFAS. This applies to paper cups, paper plates, paper bowls, takeaway boxes and other food-contact paper products.

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